In times of crisis what makes a CPO great?

Calling all CPOs! When global crises hit, your challenges become your company’s challenges and procurement becomes your organisation’s new battleground for survival. With the spotlight on you, how prepared are you and how well will you perform?

Are you digitally savvy?

Being digitally savvy doesn’t mean digital genius. It means knowing how to use technology, like digital procurement and contract services, and knowing how that technology can enhance your role. If you already have a digital platform in place, you’ll be well-positioned to keep your procurement function up and running during uncertain times. All you really need is a digital device and a Wi-Fi connection to be able to manage things from any location.

You won’t need hardware, excel files, spreadsheets or dusty paper contracts that have been passed hand to hand around the office or circling in emails waiting to be printed and signed. Nor will you have to chase down the guy who left the company last month to find out in which cabinet he stored last year’s contract records. You will have minimised all that risk in advance by having everything you and your team needs already digitally stored, so you can get straight to work.

How strategic are you?

In the heat of crisis, your first priority will be quick fixes, restoring supply-chain disruptions, scrambling to fill order pipelines, reallocating resources and talent, and generally putting out fires.

Every CPO needs to be able to handle the nuts and bolts of procurement and contract management from a functional standpoint. But with so much change and so much at stake, a crisis can also be a chance to broaden your view, and start making the shift from plain procurement officer to strategic thinking CPO who delivers real business outcomes.

In times of crisis the critical skill that distinguishes the great CPO from the good is the ability to adapt to change and turn it into a sustainable competitive advantage. Generally speaking, the best CPOs think and act more like CEOs than functional experts. They know their organisation’s operations all the way from the executive suite to the outer reaches of the supply chain.

If you’re a CPO aspiring to go from good to great, your challenge is to keep one strategic eye on the future business horizon even as the day-to-day landscape around you rapidly changes. That means taking care of the short-term present while at the same time reimagining medium- and longer-term procurement strategies that will better serve the future organisational outlook.

Do you have what it takes to step up?

In times of crisis what makes a CPO great?With your strategic vision in place and your digital house in order, great CPOs must still be able to push their agendas through. Can you communicate your vision effectively within your own procurement team, to your suppliers and across your organisation, as well as inspire the right level of engagement around it? Maybe you are still on the journey. But consider this your call to action. Your time is now and your organisation needs you!


Joonas Jantunen
CEO, Cloudia Middle East and Africa


Learn more about risk management in procurement – why is it so critical and what does it mean for today’s CPO or how to get from tactical to strategic sourcing.

Don’t know where to begin? Let us help you! Order a complimentary process evaluation!

Resources home

Contact us
to build your strategic suite

    I accept the terms of the privacy statement.

    Manage contract disputes effectively with digital contract management

    Maintain relationships during contractual disputes while improving the speed of recovery value when incidents occur. Recovering costs and other...

    Read more

    Cloudia and Hansel announced collaboration – applies to hundreds of public administration organizations and billions in procurement

    Cloudia and Hansel, a central purchasing body for central and local governments in Finland, are further enhancing the digitalisation...

    Read more

    7 steps to follow when building and executing your sustainable procurement initiative

    What are the practical steps you can take to implement sustainable procurement processes in your organisation? 1 – Identify...

    Read more

    Cloudia qualified in Achilles Utilities NCE

    Cloudia Oy is fully registered as a supplier in the Achilles Nordics & Central Europe Pre-Qualification System. Cloudia’s registered...

    Read more

    Cloudia recognized in Gartner’s 2020 Market Guide for E-Sourcing Applications

    Cloudia has been recognized, as a representative vendor, in Gartner’s latest Market Guide for E-Sourcing Applications. Gartner’s guide helps...

    Read more

    Everything you need to know about sustainable procurement in 2020

    Sustainability is one of the most important trends of our time – and it looks set to dominate business...

    Read more

    Top 5 Barriers to Procurement Digitalization and How to Overcome Them

    Procurement is one of the most challenging aspects of running a successful business. Fortunately, it’s one of the areas where...

    Read more

    Digitalisation of Procurement – FAQ Part 2

    There are many pressing questions related to digitalisation of procurement. We have compiled some answers below to the questions...

    Read more

    Frequently asked questions about the digitalisation of procurement

    Investing in a digital procurement system is on the to-do list at many companies. With new technologies revolutionising sourcing...

    Read more

    In times of crisis what makes a CPO great?

    Calling all CPOs! When global crises hit, your challenges become your company’s challenges and procurement becomes your organisation’s new...

    Read more
    Contact us!